Terms of Use

Last Updated: Nov. 9, 2026

Reminders

Welcome you to visit cabay websites. Please read and accept these Terms of Use with ECOIO LIMITED before you use our products and services.

These Terms of Use, together with the Privacy Policy, Legal Statement (collectively, this "Agreement"), contain terms and conditions that govern your access to and use of cabay websites and services and is a binding agreement between ECOIO LIMITED ("ECOIO LIMITED," "we," "us," or "our") and you or the entity you represent ("you" or "your").

You are supposed to read carefully and understand this Agreement before using cabay websites or services in any way. By accessing or using any of cabay websites or services, you acknowledge and agree that you have read, understood, and agreed to be bound by this Agreement (defined below). If you do not accept this Agreement or any provision herein, you shall stop using cabay websites and services.

[Prudent Reading] ECOIO LIMITED reminds you again to carefully read and fully understand each provision, especially the provisions related to responsibility restriction or exemption. Restrictive terms or exceptions will be bold or highlighted in other forms to catch your attention.

Your acceptance of this Agreement will be considered as the voluntary acceptance of all the terms, including any revision of this Agreement made by ECOIO LIMITED at any time. The terms of this Agreement may be changed by ECOIO LIMITED at any time, and the changed agreement, if published, will replace the original agreement without prior notice. You shall periodically check this Agreement on the website of cabay for any modification. If you do not accept any changed provision, you should immediately stop using the services provided by ECOIO LIMITED. If you continue using such services, you will be deemed to have accepted the revised agreement.

If you are under 18 years old, you should read this Agreement under the guidance of statutory guardian.

I. Contract Subject and Scope of Agreement

1.1. This Agreement governs your access to and use of cabay websites and services (including browsing of information on web pages and use of other services made available by ECOIO LIMITED). cabay websites include those with the domain name of www.cabay.com, and cabay client applications (e.g., mobile App).

If you enter into this Agreement on behalf of an entity, you represent and warrant that you have the power and authority to do so and to bind the entity to the terms and conditions of this Agreement.

1.2. The contracting party with whom you enter into this Agreement is ECOIO LIMITED, a company incorporated in the British Virgin Islands, with its registered address at Vistra Corporate Services Centre, Wickhams Cay II, Road Town, Tortola, Virgin Islands (British).

II. Website Services and Practices

2.1. You are entitled to the Internet technology services and information services provided by ECOIO LIMITED through the website, including browsing information, learning about our products and services, and contacting us. You shall use such services in accordance with this Agreement.

2.2. During the use of cabay services, you shall ensure that:

2.2.1. You will use the services of cabay according to the national and local laws and regulations, industry practices and social public morality, and will not submit, publish or transmit the following information and contents through the use of such services:

(i) Any content (information) in violation of national laws, regulations and policies;

(ii) Political propaganda and/or news information in violation of national regulations;

(iii) Information related to state secret and/or security;

(iv) Information propagating feudalistic superstition and/or obscenity, pornography or indecency or information abetting the crime;

(v) Information of lottery and gambling games, or information in violation of national ethnic and religious policies;

(vi) Information impairing the operation security of Internet;

(vii) Information infringing others legitimate rights and interests and/or other information or content impairing the social order, social security or public morality;

(viii) In addition, you shall promise not to offer any convenience for others publication of the above information and content in violation of national regulations and/or such information and content as agreed in this Agreement, including but not limited to setting of URL or BANNER link.

2.2.2. Any behavior breaking or attempting to break the network security will not occur, including use of technical or other measures to destroy or disturb the website of cabay or other users;

2.2.3. You will use the services of cabay website according to this Agreement.

If you violate the above guarantees, ECOIO LIMITED has the right to delete information or suspend or terminate the services according to this Agreement.

2.3. For some of the services involved in this website, it is necessary for you to sign separate agreements with ECOIO LIMITED, and you must fulfill all your obligations strictly in accordance with the signed agreements, otherwise you will no longer be able to enjoy the services and products provided by ECOIO LIMITED.

2.4. Export Control and End Use

2.4.1. You promise to comply with the export control laws and regulations of the United Nations, China, the United States of America and other countries applicable to this Agreement. You promise not to use the products or services provided by ECOIO LIMITED for purposes prohibited by applicable export control laws and regulations. Without the permission of the relevant competent authority, you and other individuals or entities authorized by you to use cabay products or services will not provide controlled technology, software or services to entities or individuals prohibited by applicable export control laws and regulations through cabay products or services. If you are working on behalf of a restricted entity regulated by the above-mentioned government that refuses or restricts to trade, you cannot or shall stop using cabay services and products by yourself.

2.4.2. If ECOIO LIMITED has reason to believe that any of your behaviors violate applicable export control laws and regulations, ECOIO LIMITED may notify you of such situations at its sole discretion, and may take any appropriate and necessary actions against you based on the situation, including but not limited to requesting you to delete any illegal content, disabling or suspending your right to use cabay products, and restricting your access to the services. You promise and guarantee that all actions on the cabay website comply with the applicable relevant laws and regulations as well as the policies and rules of the cabay website.

2.4.3. You promise that the End Use of cabay products or services is Civil End Use, and that the above-mentioned products or services will not be directly or indirectly used for nuclear, chemical and biological weapons, missiles, weapons of mass destruction, terrorism and other military End Use.

2.5. You promise and ensure that all behaviors on the cabay website comply with the applicable laws and regulations as well as the policies and rules of the cabay website. You shall take full responsibility for your own behaviors on the cabay website. ECOIO LIMITED does not assume any responsibility for such behaviors. If ECOIO LIMITED suffers losses or damages resulting from your behaviors, you shall compensate fully to ECOIO LIMITED according to law.

III. Privacy and Personal Information Protection

Your trust is very important to ECOIO LIMITED, and ECOIO LIMITED understands the importance of user information security. ECOIO LIMITED will take security protection measures in accordance with laws and regulations to protect your information. Refer to cabay Privacy Policy for details. You shall comply with applicable data privacy laws and regulations when using our websites and services, and take full responsibility for any violation thereof. You agree that ECOIO LIMITED will properly use the processed user data and statistical data in accordance with this Agreement to improve and provide better services.

IV. Intellectual Property

4.1. We respect the intellectual property, and will not use, modify, duplicate, disclose, alter, spread, issue or publish your achievements of intellectual property without your consent.

4.2. If any organization or individual considers that any content on the cabay website (including any text, images or other materials published on the cabay website) may infringe any of its legitimate rights and interests, such organization or individual may send a written right notice to ECOIO LIMITED at support@cabay.com, and ECOIO LIMITED will address such issue as soon as possible after receiving the qualified notice from the holder of intellectual property rights.

4.3. Unless otherwise stated, ECOIO LIMITED and its Affiliate own the intellectual property right for the logo of cabay website, "cabay" and other texts, graphics and their combinations, as well as other identification, symbols, names of cabay services and technical files on the cabay website.

4.4. You shall respect the intellectual property rights and other legitimate rights and interests of ECOIO LIMITED and third parties, and ensure to indemnify ECOIO LIMITED and its employees, investors and partners from any impact or loss due to illegal events infringing the above rights and interests. ECOIO LIMITED reserves the right to terminate the services if you infringe the legitimate rights and interests of ECOIO LIMITED and/or third parties. You understand that the provision of products and services by ECOIO LIMITED does not mean the transfer of any ECOIO LIMITED intellectual property rights.

For further information, please refer to the legal statement in Legal Statement.

V. Confidentiality

ECOIO LIMITED promises to keep the information which is provided or informed during your use of cabay services confidential, and will not disclose your information to any third party, unless:

5.1. The information may be provided according to this Agreement or other service agreements, contracts or on-line terms signed between you and ECOIO LIMITED;

5.2. The information shall be provided according to the laws and regulations or the requirements of administrative, judicial or other competent authorities;

5.3. Such confidential information has been disclosed to the public or can be obtained from the public domain without prejudice to the liability agreed hereunder.

VI. Scope and Limitation of Liability

6.1. You understand and agree that you shall undertake the claims of any third party resulting from your use of services, violation of this Agreement or any action taken by you on cabay websites or services. If any third party makes a claim with ECOIO LIMITED or its Affiliate, employees, customers or partners for this reason, you shall undertake and indemnify ECOIO LIMITED and its Affiliate for all the losses and liabilities incurred therefrom.

6.2. To the extent permitted by applicable laws, ECOIO LIMITED bears no liability for any indirect, punitive, special or derived loss associated with or arising from this Agreement.

6.3. ECOIO LIMITED hereby reminds that during the use of cabay services, you shall abide by applicable laws and regulations, shall not endanger the security of the Internet, and shall not use cabay services to engage in activities that infringe others reputation, privacy, intellectual property or other legitimate rights and interests. ECOIO LIMITED assumes no responsibility for your illegal act or default during the use of cabay services.

6.4. In some cases, ECOIO LIMITED may present its reference code or software so that you can use the services of ECOIO LIMITED in more convenient manner. If the software is the open-source software of third party, you shall follow relevant instructions for such software. According to the instructions on relevant page, you may be allowed for relevant operations such as downloading and secondary development of software. You shall understand and promise that the intellectual property of such code is owned by ECOIO LIMITED, and you shall clearly indicate the holder of intellectual property during the use of code. In addition, ECOIO LIMITED assumes no responsibility for your use of such code and software as well as any job or consequence resulting therefrom.

VII. Liabilities for Breach of Contract

7.1. If one of the following situations occurs, you are deemed to be in breach of contract:

(1) You are violating relevant laws and regulations when using cabay websites or services;

(2) You are violating this Agreement or the supplemental agreement of this Agreement.

7.2. If there is a loss to ECOIO LIMITED and/or related companies (including, but not limited to direct economic loss of their own, loss of goodwill and compensation paid to a third party, reconciliation payment, lawyer fees, and litigation fees, and other indirect losses) due to your behavior, you shall indemnify ECOIO LIMITED and/or the related company from all the above losses.

VIII. Force Majeure and Accident

If the website of cabay may not normally operate due to the following force majeure events or accidents, ECOIO LIMITED is not liable for damages:

8.1. Force majeure factors such as natural disaster, strike, riot, war, act of government, judicial and administrative order;

8.2. Due to the special nature of the Internet, the force majeure under this Agreement shall also include but is not limited to the following situations that affect the normal operation of the Internet: such as hacker attacks; virus attacks; network failures, bandwidth, domain name resolution failures; power supply failures, communication network failures or technology providers service delays, service barriers and other third-party factors; and any other events similar to the foregoing or that may have similar consequences.

8.3. Short-time system maintenance of ECOIO LIMITED with prior announcement or notice.

IX. Applicable Laws and Jurisdiction

9.1. The validity, interpretation, modification, execution and dispute settlement of this Agreement shall be governed by the laws of the British Virgin Islands. Any dispute arising from this Agreement shall be settled by both parties through friendly negotiation; if such negotiation fails, the parties may submit the dispute to the courts with competent jurisdiction in the British Virgin Islands.

X. Service of Notice

10.1. You understand and agree that: ECOIO LIMITED may send you notices in one or more of notification ways such as web bulletin, e-mail, website message, text message, telephone call, system message, and instant message, and ECOIO LIMITED can count on the completeness, accuracy, and current validity of your contact information; the above notices are deemed to have been delivered upon successful delivery.

10.2. Unless a notification way is otherwise agreed in the Terms of Service or specified in the agreement signed between ECOIO LIMITED and you, the notice you send to ECOIO LIMITED shall be serviced based on the communications address, fax number, e-mail address and other contact information officially published by ECOIO LIMITED.

XI. Update and Termination of Terms

11.1. ECOIO LIMITED has the right to modify this Agreement and relevant service rules. If you continue to use the services after the modification of this Agreement, you will be deemed to have fully read, understood and accepted the contents as revised, and will also abide by such revised terms.

11.2. If the website services are terminated by mutual agreement, this Agreement will be terminated.

XII. Miscellaneous

12.1. The Service Terms consist of the contents hereof, rules and practices presented on relevant website page, service instructions (including operation files) and other terms and conditions confirmed by you. Both ECOIO LIMITED and you shall be subject to this Agreement, and relevant nouns herein may be subject to cross reference and interpretation.

12.2. The section headings herein are set only for convenience, and do not have the force of law or contract.

12.3. If any provision herein is deemed as abolished, invalid or unenforceable, such provision shall be considered as severable, and shall not affect the validity and enforceability of this Agreement and other provisions.

12.4. ECOIO LIMITED has the right to transfer all or part of its rights and obligations for service to its Affiliate by announcement at its official website (www.cabay.com), website notice or email.

12.5. Unless otherwise agreed, for provision of professional services, ECOIO LIMITED may also commission its Affiliate or other legal subject to provide you one or more specific services on the cabay website. In this case, you may conclude relevant terms or conditions with the above company, and you shall carefully read and understand such terms and conditions before choosing to accept them or not.

12.6. Terms hereunder for confidentiality, intellectual property, applicable laws and jurisdiction and other terms supposed to survive in nature shall not be invalid due to the termination of this Agreement.

XIII. How to Contact Us

If you have any questions and comments about this Agreement, or you have any questions or comments about the practice and operation of cabay, you can contact us by email at support@cabay.com.